Terms and Conditions

1. LEGAL NOTICE AND TERMS OF USE

We assure you that you are in a 100% safe space. To guarantee this, you should know the following:

1.1. Identifying Information of the Controller

In accordance with current regulations, we inform you that:

• Our legal entity name is: ACP COACHING GROUP CORP

• Our registered address is:
  66 W Flagler Street, Suite 900, Miami, FL 33130, Miami, Florida, USA

• Email: info@acpcoachingacademy.com

• Our business activity: Training programs and certifications in Coaching and Human Development.

1.2. Purpose of the Website

The services provided by the owner of this website include:

• Coaching certifications

• Sale of personal growth programs

• Managing subscribers and registered users

• Providing content on the website

• Managing the affiliate program and associated payments

1.3. Users

Access and/or use of this website grants the status of USER, who accepts these Terms of Use upon entering and/or using the site. However, the mere use of this website does not constitute any type of commercial or employment relationship.

2. MESSAGING PRIVACY POLICY

*Consent: Customers may opt-in to receive text message communications by completing the contact form located at  https://www.acpcoachingacademy.com/contact and checking the checkbox indicating their consent to receive messages. By choosing this option, you agree to receive SMS communications from  ACP COACHING GROUP CORP at the phone number you provided. These messages will be used for customer care purposes. Your consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

*HELP and Opt-out instructions: If you would like to be removed from receiving future messages, you may opt out of receiving text messages at any time by replying the word “STOP”. By opting out of receiving customer care messages from our organization, you will no longer receive them. If you have any questions or need further assistance, reply “HELP” or call our office at +1 (786) 716 3338.

3. SCOPE

I acknowledge that ACP COACHING GROUP CORP operates solely within the capacities of a Life Coach. While coaching may help identify and achieve life goals and change behaviors that are not serving you well, coaching does not address psychological conditions such as depression or anxiety.

For such issues, please seek medical attention from a licensed physician or mental health professional in your area. By accepting this agreement, I confirm that I understand the difference between these two roles.

I understand that by working with a coach, I am seeking a new perspective to achieve goals I have not been able to reach on my own.

I accept that during the coaching process, my coach may ask questions or assign exercises to support me in stepping out of my comfort zone, which may temporarily cause emotional discomfort.

I agree that it is my responsibility to tell my coach what works for me, what does not, and to be honest about how I wish to be supported during the coaching process.

4. SCHEDULING SESSIONS

As a client, I understand that my role is to attend all sessions or calls on time, and if an unavoidable conflict arises, I will cancel or reschedule at least 48 hours in advance.
Live sessions are reserved exclusively for me and cannot be replaced.

Therefore, if I do not provide 48-hour notice, the session will be considered completed and no refund will be issued.

5. PURCHASE OF MEMBERSHIPS, PRODUCTS, SESSIONS, WORKSHOPS, AND VIDEO LESSONS

These purchase terms and conditions for the products of ACP COACHING GROUP CORP are irrevocably accepted by any individual who, using their registration information or creating a new or existing account, purchases products through the website located at:
www.acpcoachingacademy.com

5.1. Payment Conditions

5.1.1.

Acceptance of these terms constitutes a Sales Contract between ACP COACHING GROUP CORP and the User.

5.1.2.

All purchases are subject to approval and verification by the User’s bank or financial institution regarding the credit/debit card used, as well as verification of the data entered.

5.1.3.

The User acknowledges and accepts that ACP COACHING GROUP CORP does not control the payment gateway pages where credit or debit card transactions take place. Therefore, ACP COACHING GROUP CORP is not responsible for the handling of information provided by the User to these platforms or banking institutions.

5.1.4.

Upon successful completion of the purchase, an invoice and payment confirmation will be sent to the User’s email address.
If you do not receive your confirmation email, it is your responsibility to immediately contact our support team at info@acpcoachingacademy.com

5.1.5.

Memberships, digital products, and programs are available to visitors and registered users. By purchasing any product or service, you agree to comply with the purchase terms.

Payments must be made in USD through PayPal or Stripe using accepted credit cards (Visa, Mastercard, American Express, Discover).
Any issues or complaints must be reported to info@acpcoachingacademy.com

5.2. Refund and Exchange Policy

5.2.1.

If the User does not attend an event (in-person or online) on the scheduled date and time, the payment will remain effective with no right to refunds, changes, compensation, or credits.

5.2.2.

The User acknowledges that event details—location, ticket value, access conditions, dates, and times—were reviewed prior to purchase.
ACP COACHING GROUP CORP is not obligated to issue refunds or make changes due to errors entered by the User.

5.2.3.

ACP COACHING GROUP CORP does not issue refunds for purchased products or membership charges.
All purchases on www.acpcoachingacademy.com are final.

For PayPal memberships, you acknowledge that you are purchasing a recurring subscription, where PayPal will automatically charge you monthly, semiannually, or annually.

5.3. Canceling a Subscription (Credit/Debit Card)

To cancel your membership, do so 1–2 days prior to your next billing date:

1. Go to www.acpcoachingacademy.com

2. Access “Your Account”

3. Select “Subscriptions”

4. Choose your membership

5. Click “Cancel”

5.4. Canceling a PayPal Subscription

If you used PayPal:

1. Log in to your PayPal account

2. Click the settings icon (gear)

3. Go to “Payments”

4. Select “Automatic Payments”

ACP COACHING GROUP CORP is not responsible for recurring charges processed by PayPal.
The User is solely responsible for canceling their subscription within their PayPal account.

6. INTELLECTUAL AND INDUSTRIAL PROPERTY

ACP COACHING GROUP CORP is the owner or licensee of all intellectual and industrial property rights of the website and its content (images, audio, video, software, texts, trademarks, logos, design, structure, etc.). All rights reserved.

Any unauthorized use will be considered a serious violation.

Reproduction, distribution, or public communication of any content from this website for commercial purposes without prior written authorization is strictly prohibited.

7. DISCLAIMER OF WARRANTIES AND LIABILITY

ACP COACHING GROUP CORP is not responsible for damages caused by:

• Errors or omissions in content

• Website unavailability due to technical maintenance

• Viruses or harmful programs, despite taking all necessary security measures

8. MODIFICATIONS

ACP COACHING GROUP CORP reserves the right to modify, delete, or add content and services on the website without prior notice.

9. GENERAL PROVISIONS

ACP COACHING GROUP CORP will pursue violations of these conditions using all applicable civil and criminal actions.

10. CHANGES TO THESE TERMS AND DURATION

These conditions may be modified at any time, and their validity will depend on their publication.

11. CLAIMS AND INQUIRIES

Users may request complaint forms or send an email to info@acpcoachingacademy.com, including full name, the purchased product or service, and the reason for the complaint.

12. SALES TERMS

These general conditions govern all purchases made through the website.

To proceed with payment, the User may use:

• Visa

• Mastercard

• American Express

Payments are processed through Stripe or PayPal, external to ACP COACHING GROUP CORP.

13. APPLICABLE LAW AND JURISDICTION

The relationship between ACP COACHING GROUP CORP and the CLIENT will be governed by United States law, and any dispute will be submitted to the courts of the State of Florida, unless otherwise required by applicable law.

14. CONTRACT TERMINATION

Either party may terminate the service agreement at any time.

ACP COACHING GROUP CORP may suspend or terminate services immediately if the User fails to comply with these conditions.

Grounds for termination include:

• False or incomplete data provided during purchase

• Altering, bypassing, reverse-engineering, or interfering with the website’s security

• Abuse of support services

• False or defamatory statements about ACP COACHING GROUP CORP

• Any breach of these conditions

Termination results in the loss of all rights to the contracted service.

15. TERMS OF USE

Users from anywhere in the world may join ACP COACHING GROUP CORP by subscribing to our plans.

ACP COACHING GROUP CORP operates on a recurring billing model, authorized by the User upon subscription.

We are not responsible for duplicate or incorrect payments.
If you experience connection issues during checkout, please verify your bank statement before retrying to avoid duplicate charges.

To stop recurring billing, the User must manually cancel their subscription via their member area.

16. CONTACT INFORMATION

You may contact us in writing at:

📧 info@acpcoachingacademy.com
📍 66 W Flagler Street, Suite 900, Miami, FL 33130, Miami, Florida, USA